作者aaaddd (期待)
看板Storage_Zone
標題Re: [情報] HGST 4T 3999
時間Mon Jul 20 15:36:12 2015
Dear Aaaddd,
Thank you for contacting HGST Asia Pacific Technical Support Centre.
Our record shows that the drive LAGTXXXX was shipped to Taiwan distributor
Weikeng on 2-Sep-2014, warranty of this drive expires on 2-Sep-2017.
By default the warranty of a drive starts when the drive is sold and shipped
to the authorised distributor.
If you have a purchase invoice (Proof Of Purchase) that shows you purchased
the drive at a reasonable later date, we can use the invoice date +
warranty period to grant you a warranty replacement claim when you want to
claim warranty replacement for an out-of-warranty drive.
You do not need to provide us the purchase invoice now, it is only required
when you want to claim warranty replacement for a defective drive that is
out of warranty.
Please keep your purchase invoice in good condition, and/or keep a scan copy
for your own record.
我們的系統使用硬碟出售並出貨至授權經銷商的日期來計算保修期。
如果終端用戶擁有購買發票證明用戶是在硬碟出貨後六,九個月內購買的硬碟,那麼我們可以使用發票日期+保修期來提供保修服務。
你不需要現在提供購買發票,購買發票是在當你想保修一個過保硬碟時才需要。
請保管您的購買憑證,或保留一個掃描副本為自己的紀錄。
Thank you.
Regards, TechSup
--
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推 kaoru7568 : 簡單講就是系統上顯示過保,但是你可以用發票證明 07/20 15:43
→ kaoru7568 : (memo 07/20 15:44
推 alubazace : 他只有說reasonable later date吧,有說6-9個月嗎? 07/20 15:46
→ aaaddd : 中文不是我翻譯的 是信件內附的 因為我的信中英都有 07/20 16:43
→ aaaddd : 所以他也是中英都回 07/20 16:46
推 alubazace : 對耶 那到底要以英文回覆還是中文為準啊XD 07/20 17:09
→ alubazace : 看起來很多人都拿到一年前左右出廠的 07/20 17:10
→ aaaddd : pc家也問了 是以發票做保固 晚點po 07/20 17:19
→ KCKCLIN : PCHOME不知道電子發票保留多久,而且要早期的訂單還 07/20 19:21
→ KCKCLIN : 要另外跟客服索取,加上不爽拿到一年前的就直接退了 07/20 19:21
→ KCKCLIN : (未拆靜電袋只確認日期) 07/20 19:22
推 yak2573 : 振奮的消息 07/20 22:59